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ANALYSIS·13 July 2026·5 min

The position is formed before the first meeting

The shortlist is often decided before the first conversation begins. What the market already believes about you weighs more than what you say in the sales process.

B2B buying looks different today than it did ten years ago. Buyers no longer talk to three vendors to understand a market. They investigate the market themselves — digitally — and only show up when the shortlist is effectively written.

The seller meets a decision that is already shaped

By the time a buyer or a director contacts a vendor, something has usually preceded it. Searches have been made. Comparisons have been drawn. Websites, cases, LinkedIn profiles, reviews and industry references have been read. Often one or more vendors have already been ruled out — without ever knowing they were in play.

That shifts the centre of gravity in the sales process. What the buyer believes about you when the meeting begins is largely decided before the meeting is even booked.

Digital footprint becomes perception

It is not a single channel that shapes the perception. It is the sum of many small signals:

  • How the company describes itself on the website — and whether that description aligns with what leadership says on LinkedIn.
  • Whether cases and references exist that confirm you do what you say you do.
  • Whether leadership comes across as substantive voices — or is silent.
  • Whether others — customers, media, partners, AI — say anything about you, and what it is.

Each individual piece means little. Together they draw a picture the buyer uses as a basis for decision.

The seller cannot repair a weak footprint

A skilled seller can do a great deal. But even a skilled seller cannot repair a digital footprint that does not exist, does not hang together or does not match what others write about the company.

If you reach the meeting without the market having formed an impression, you are in a weaker position than you think. The buyer has already categorised you, often incorrectly or too narrowly, and uses the meeting to confirm that view — not to form a new one.

Position must be analysed, not guessed

It is hard to work deliberately with something you have not measured. The companies that succeed best are those that treat their digital market position as something tangible — something that can be analysed, compared and prioritised — rather than something marketing "does".

That is the core of BrandScore. A structured analysis of how your company actually appears in the digital space where your buyers are looking — and a concrete basis for improving the position before the next buyer starts their research.

Author
Kristian Rasmussen

Founder of BrandScore and B2B advisor with more than 30 years of experience across sales, marketing and commercial development.

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